Orbit Support Library

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Answers that keep your studio moving, with practical, step-by-step guidance for studio owners, admins, teachers, front desk, and staff.

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Each topic collects the complete guides for a studio task, so you can move from a question to the next right action.

Getting started · AccessStart & accessBegin your studio day and understand the tools available to your account.Classes · Schedule · AttendanceClasses & attendanceFind classes, schedules, rosters, and attendance guidance.Enrollment · RegistrationEnrollment & registrationReview class placements, fee decisions, transfers, and waitlists.Billing · PaymentsPayments & billingUnderstand balances, charges, receipts, and payment choices.SettingsStudio setupMake thoughtful settings changes with the right policy context.Communications · MessagesMessages & communicationPrepare, send, and follow up on studio email and portal communications.

A faster answer

Top questions

Start here if you need a quick point in the right direction. Every answer links to a full studio guide when there is more to do.

Why can’t I see a tool?

Your studio controls access by role and assignment. Ask a studio owner or manager if your responsibilities require another tool.

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Where should I start my studio day?

Open Overview, confirm the studio and date, then check Schedule. Open the relevant class, attendance, enrollment, or billing record before making a change.

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Who should review a disputed enrollment or payment?

Ask the owner or manager responsible for that record. Confirm the family, class, date, and saved result first; do not repeat an uncertain action or promise a policy exception.

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